Microsoft Customer Care Framework 2009 英文語正式版(客戶服務架構伺服器)
內容說明:
微軟推出的
微軟客戶服務框架 2009 版:
微軟的客戶服務框架 (以下簡稱「CCF」)
,是一個模組化的 XML Web Server 架構。服務供應商可以通過轉變呼叫中心的運
營方式,來降低成本,改善客戶服務的品質。
CCF 通過客戶訊息共享的方式,提高呼叫中心客戶服務代表的工作效率,從而改善
呼叫中心的效率。CCF 利用XML 縮短了客戶服務代表獲得訊息的時間,並獲得最佳
的使用者體驗。
A new suite of tools is included in CCF 2009. CCF Studio is an add-in module
for
Microsoft Visual Studio 2005 and later, and is installed by the main CCF
installer as part of the set of tools for the development environment and
plugs into Visual Studio. The components include:
Multichannel Engine software factory
Distributed Connectivity Services software factory
Hosted Application Toolkit software factory
Note: 2in1 iso
PS: @M.M. Day, wo de bao bei yong yuan de li kai le wo he wo de jia ting.
i am very very sad. Wo yong yuan dou wang bu liao ni dai gei wo men de huan
le. Ni cong ming, qin ren, shan liang, fu you ai xin, cong bu shang hai wo
men. Dan shi, wo men que dai gei le ni zui da de shang hai, sui ran shi chang
yi wai. Jin guan zhe yang, zai ni sheng ming de zui hou shi ke, dang wo yi
bian jie zhe yi bian hu huan ni de ming zi de shi hou, ni zheng kai shuang
yan, lian lian bu she de kan zhe wo men. Na zhong yan shen, wo yi sheng dou
wang bu liao. Wo zhi dao, ni mei you guai wo men, mei you hen wo men, ni shi
she bu de li kai wo men.
Dabolao / Zongbei / Beibei (200707~200809), i would miss you forever.
Zhu ni zai tian tang yong yuan xing fu kuai le. Wo hui mei tian dou qu kan
kan ni. Bye, my baby!
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